Please read this agreement carefully before using this site or submitting an order. If you do not accept these terms and conditions then you must not use the site or submit an order.
For the purposes of this agreement the words 'We', 'Our' and 'Us' refer to and 'Site' refers to the material delivered on www.owenhomoeopathics.com.au. The words 'You' and 'Your' refers to you the customer or home prescriber.
We may amend this document at any time. The amendments will become effective once posted on the site.
The material on our website is not intended to be a substitute for consultation by a healthcare provider. Serious injuries and illness should never be treated without seeking expert advice. Any information provided on this site is not intended to replace advice from your doctor or homoeopath and we advise you to seek medical help and diagnosis where appropriate.
Once you have placed your order and the order has been paid for, your order will be ready to dispatch within 2 working days. We dispatch all orders within Australia via Australia Post. For delivery details please go to www.auspost.com.au
Within Australia - Standard Post $10.00
Express Post (within Australia) - $15.00
For delivery times see www.auspost.com.au. Alternatively you can organise a courier to collect the parcel from Organon Homeopathic Clinic.
All overseas orders will be posted via international airmail within 4 working days, for delivery details please go to www.auspost.com.au/international/ and choose your country.
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Link your bank account, credit and debit cards to your PayPal account. That way, you can choose how you want to pay and never need to worry about keeping money in your PayPal account. Reward schemes may differ when using PayPal. Please refer to your credit card provider for details.
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On the rare occasion you may receive incorrect or damaged products from us - where the error is an error on our behalf- we will replace your order and post it to you at no cost to you. You may be asked to return the product to us for inspection. We will not issue refunds on the basis that you ordered incorrectly.
We will take every precaution to ensure that your order is delivered to you intact and within a reasonable amount of time. However, once your order has been placed into the hands of the shipping agent we are no longer liable. Any loss or damage will need to be taken up with the shipping agent.
Should you wish to take precautions against loss during transit you should consider registered post or taking out additional insurance through Australia Post.
Besides what is publicly available, we cannot disclose any additional details about our infrastructure and security systems in place, since this is considered sensitive information. Here is the information that you can share with your customer:
All information, material and trademarks contained on this Site are classified copyright under the Australian Copyright Act 1968 (ie text, graphics, logos, icons and software) which is owned or licensed by Organon Homeopathic Clinic unless otherwise indicated.